Business Studies First Term Examination JSS 3
SUBJECT: BUSINESS STUDIES TIME: 2HRS CLASS: JSS 3
SECTION A: INSTRUCTION: ANSWER ALL THE QUESTIONS IN THIS SECTION
- Which of the following documents is issued by a seller to the buyer whenever goods are damaged or undercharged? (a) credit note (b) debit note (c) local purchasing order (d) quotation
- Which of the following books is handled by a receptionist? (a) attendance register (b) visitors book (c) incoming register (d) outgoing
- An applicant seeking employment in an organisation should direct his application
to the _______ office. (a) Accounts (b) personnel (c) production (d) purchasing
4. Clerical duties are BEST performed in ______ (a) company (b) market (c) ministry (d) office.
5. How many types of office do we generally have? (a) Five (b) four (c) six (d) two.
6. The following are methods of handling information in an office except ________ (a) leaking (b) processing (c) receiving (d) recording - An advantage of sole proprietorship over other forms of business unit is ______ (a) certificate of trading to commence business (b) limited number of owners (c) shares sold to the public (d) small amount of capital to commence business
- A form of business unit whose capital is derived mainly from government is _____ (a) cooperative (b) public corporation (c) partnership (d) limited liability company
- When thinking of setting up a small business, attention must be paid to the following EXCEPT _____ (a) convenience to customers (b) future expansion (c) location of business (d) nearness to bank and post office
- An office which is run successfully shows that every member of staff works _____ (a) in the office (b) as a team in the office (c) individually in the office (d) in groups in the office
- Which of the following is not a reward for being truthful? (a) Bad reputation (b) good reputation (c) promotion (d) useful suggestion
- The person that is the sole provider of business capital and suffers losses alone is called a _____ (a) partner (b) salesman (c) trader (d) sole proprietor
- Mrs Omitunde bought stationeries from a bookshop and pays cash. The book seller will give her _____ (a) an invoice (b) an order (c) a voucher (d) a receipt
- The Head of the sales department is _____ (a) purchases manager (b) sales manager (c) personnel manager (d) chief marketer
- An insurance policy that covers accidents on sea is known as _____ (a) fire insurance (b) life assurance (c) marine insurance (d) burglary insurance
- The following are departments in an organization except _____ (a) purchasing department (b) sales department (c) production department (d) organization department
- The space allowed at the edge of a document to make it more attractive is called _____ (a) attraction (b) margin (c) designs (d) orientation
- A bookkeeper must possess all the following qualities except ______ (a) he must write clearly (b) he must be doubtful in in calculation (c) he must be intelligent (d) he must be accurate in calculation
- The minimum member that you can find in partnership business is ____ (a) two (b) four (c) seven (d) twelve
- Creating public awareness about the organization’s product is the responsibility of ______ department. (a) personnel (b) production (c) marketing (d) purchasing
- The book signed by the people who visit an organisation is known as _____ (a) visitor’s book (b) welcome book (c) office book (d) time book
- Insurer in insurance business is the _____ (a) insurance company (b) agent of the insured (c) broker of the insured (d) risk giver
- An introductory card is another name for _____ (a) business card (b) quotation form (c) requisition form (d) inventory form
- A business with unlimited number of shareholders is known as _____ (a) sole proprietor (b) private company (c) partnership (d) public company
- ______ type of insurance deals with stealing. (a) burglary (b) comprehensive (c) assurance (d) third party
- The method of of classifying files are the following except ________ (a) chronological (b) geographical (c) alphabetical (d) sorting
- Production is said to be _____ (a) changing the forms of raw materials (b) creation of only services (c) creation of goods (d) creation of goods and services so as to satisfy human wants
- One of Nigerian international seaport is in _______ (a) Onitsha (b) Kano (c) Ibadan (d) Lagos
- Petty cash book is used to record ______ (a) bank transaction (b) minor expenses (c) staff salary (d) credit sales
- A place where correspondence is received and despatched in the office is called ______ (a) personnel office (b) despatch office (c) registry (d) Cash office
- Which office machine is used to hold two or more papers together? (a) perforator (b) stapler (c) nail (d) office pin
- The process whereby documents are kept for future reference is called _____ (a) bookkeeping (b) filing (c) banking (d) warehousing
- The following are expected of receptionist except _____ (a) dedication to duty (b) politeness (c) rudeness (d) tolerance
- Which of the following is not part of business studies? (a) commerce (b) office practice (c) bookkeeping (d) mathematics
- The source document that serve as evidence that money has been paid is _____ (a) receipt (b) debit note (c) credit note (d) invoice
- An office machine used to store data to bring out information is called _____ (a) printer (b) computer (c) typewriter (d) scanner
- Which of these is NOT a traditional means of communication? (a) town crier (b) telephone (c) talking drum (d) king heralds
- An office machine used to destroy unwanted documents or letters in the office is called? (a) shredding machine (b) perforator (c) computer (d) duplication machine
- Handwritten materials which are ready for keyboarding are regarded as _____ (a) carbon paper (b) waste (c) manuscript (d) material
- Any activities in which people engaged themselves in order to earn a living is termed _____ (a) promotion (b) communication (c) occupation (d) interest
- The type of bank which aids business and individuals in day to day transaction is called _____ bank. (a) central (b) commercial (c) development (d) industrial
- Aids to trade are those activities that facilitates _______ (a) communication (b) buying and selling (c) advertising (d) consumers
- The mail clerk must ensure that the person who receives the letter ______ the despatch book. (a) tears (b) folds (c) signs (d) sorts
- Which of the following is not a function of an office? (a) receiving information (b) recording information (c) assessing information (d) distorting information
- One of the following is the main branch of trade. (a) home and foreign (b) home and domestic (c) wholesale and retail (d) hawker and consumer
- All goods returned to the supplier due to damage are recorded in _______ (a) sales journal (b) purchases journal (c) return inward journal (d) return outward journal
- The advertising media usually found on strategic points along major roads and cities are called _____ (a) billboard (b) journals (c) newspaper (d) handbills
- A document which contains pictorial representation of goods for sale and their prices is called ____ (a) invoice (b) price list (c) quotation (d) customer’s order
- An envelop sealing machine is most likely to be found in _____ (a) post office (b) supermarket (c) mail room (d) principal’s office
- The industries that turn raw materials into finished goods is called _____ (a) mining industries (b) construction industries (c) coal industries (d) manufacturing industries
Part B
- (a) What is advertising? (b) Outline eight (8) forms of advertising media.
(c) Explain four (4) importance of advertising.
- (a) Define transportation. (b) List and discuss four (4) modes of transportation.
(c) With the aid of diagram, show the flow of communication
- (a) Explain the term “communication”.
(b) List three (3) traditional and five (5) modern means of communication.
(c) Discuss the importance of communication in business.
- (a) Define business goal. (b) Explain four (4) factors that enhances business goal.
(c) Outline four (4) importance of business goal.
- (a) Differentiate between consumer awareness and consumer protection.
(b) Explain four (4) importance of consumer protection.
(c) List five (5) benefits of lodging complaints.
Part A: Objective Questions (30 Fill-in-the-Blank Questions)
Topic: Advertising, Transportation, Communication, Business Goals, and Consumer Awareness
- What is advertising?
(a) Promoting goods and services
(b) Buying products
(c) Transporting goods
(d) Discussing with customers - Which of these is not a form of advertising media?
(a) Television
(b) Newspaper
(c) Personal conversation
(d) Radio - Advertising is important because it ______________.
(a) hides information
(b) helps sell products
(c) delays customer feedback
(d) reduces demand - Which of the following is not an advertising medium?
(a) Radio
(b) Internet
(c) Newspaper
(d) Playground - What does transportation mean?
(a) Advertising products
(b) Moving goods and people from one place to another
(c) Selling goods to customers
(d) Making phone calls - Which of these is not a mode of transportation?
(a) Land
(b) Water
(c) Space
(d) Air - An example of land transportation is ______________.
(a) Ship
(b) Airplane
(c) Train
(d) Satellite - Communication means ______________.
(a) Sharing information between people
(b) Transporting goods to customers
(c) Selling goods
(d) Moving goods from place to place - Which of the following is not a modern means of communication?
(a) Email
(b) Letter writing
(c) Internet
(d) Mobile phone - Which of these is a traditional means of communication?
(a) Email
(b) Town criers
(c) Television
(d) Social media - Communication is important in business because it ______________.
(a) delays production
(b) reduces customer engagement
(c) facilitates decision-making
(d) increases transportation costs - Business goals are defined as ______________.
(a) Objectives a business wants to achieve
(b) A type of advertising
(c) Ways of transportation
(d) Rules for consumers - Which of the following enhances business goals?
(a) Poor customer service
(b) Strategic planning
(c) Lack of focus
(d) Disorganization - Which of these is not an importance of business goals?
(a) Guides decision-making
(b) Promotes confusion
(c) Improves productivity
(d) Enhances performance - Consumer awareness means ______________.
(a) Educating consumers about their rights
(b) Advertising products
(c) Protecting the environment
(d) Setting business goals - Consumer protection involves ______________.
(a) Educating consumers on their rights
(b) Transporting goods
(c) Advertising products
(d) Reducing communication - One importance of consumer protection is ______________.
(a) It increases fraud
(b) It ensures product safety
(c) It reduces customer rights
(d) It discourages competition - Lodging complaints is beneficial because it ______________.
(a) Helps consumers seek redress
(b) Reduces consumer rights
(c) Delays action
(d) Promotes dishonesty - An example of modern communication is ______________.
(a) Town criers
(b) Radio
(c) Social media
(d) Letter writing - The flow of communication includes ______________.
(a) Receiver and sender only
(b) Sender, message, and receiver
(c) Feedback only
(d) Sender only - An example of air transportation is ______________.
(a) Truck
(b) Bicycle
(c) Airplane
(d) Train - Which of these is an importance of advertising?
(a) Increases sales
(b) Creates competition
(c) Misleads customers
(d) Reduces profits - An example of water transportation is ______________.
(a) Ship
(b) Bus
(c) Train
(d) Bicycle - Which of these is a benefit of consumer protection?
(a) Prevents exploitation
(b) Discourages competition
(c) Increases advertising costs
(d) Reduces demand - Which is not a factor enhancing business goals?
(a) Motivation
(b) Strategic planning
(c) Lack of vision
(d) Goal setting - An example of a business goal is ______________.
(a) Increasing profits
(b) Advertising
(c) Transportation
(d) Communication - Traditional communication includes ______________.
(a) Telephone
(b) Email
(c) Town criers
(d) Internet - Which is a mode of transportation?
(a) Internet
(b) Land
(c) Advertising
(d) Communication - Lodging complaints is important because it ______________.
(a) Reduces awareness
(b) Solves consumer issues
(c) Discourages honesty
(d) Creates confusion - Which of these factors does not enhance business goals?
(a) Motivation
(b) Planning
(c) Poor management
(d) Goal setting
Part B: Theory Questions (20 Evaluation Questions)
- Define advertising and list four examples of advertising media.
- Explain four importance of advertising.
- Define transportation and list four modes of transportation.
- With the aid of a diagram, show the flow of communication.
- Explain the term communication and give three traditional means of communication.
- Discuss five modern means of communication.
- Highlight three reasons why communication is important in business.
- Define business goals and explain their importance.
- Outline four factors that enhance business goals.
- Differentiate between consumer awareness and consumer protection.
- List and explain four importance of consumer protection.
- Mention five benefits of lodging complaints.
- Discuss the importance of advertising in achieving business goals.
- How does transportation facilitate business activities?
- Why is communication vital for effective advertising?
- List two advantages of each mode of transportation.
- Discuss how modern communication methods improve customer satisfaction.
- Explain two ways advertising influences consumer awareness.
- Suggest two measures to enhance consumer protection in Nigeria
- How does achieving business goals improve a company’s performance?
