Junior Secondary  School Business Studies JSS 1

 

Introduction to Business studies.

FIRST TERM E – LEARNING NOTES

JSS 1

SUBJECT: BUSINESS STUDIES

CLASS: JSS 1 (BASIC 7)

 

 

Subject : 

Business Studies

Term :

FIRST TERM

Week:

Week 4

Class :

JSS 1

Topic :

The Departments in an office/Organization and their functions

Previous lesson : 

The pupils have previous knowledge of

Office staff clerical staff, i. meaning of clerical staff, functions ,quality and confidentiality of an office information

Topic :

The Departments in an office/Organization and their functions

Behavioural objectives :

At the end of the lesson, the pupils should be able to

 

• Write out the various department in an office
• List the functions of various departments in an office 

 

Instructional Materials :

• Wall charts
• Pictures
• Related Online Video
• Flash Cards

Methods of Teaching :

• Class Discussion
• Group Discussion
• Asking Questions
• Explanation
• Role Modelling
• Role Delegation

 

Reference Materials :

• Scheme of Work
• Online Information
• Textbooks
• Workbooks
• 9 Year Basic Education Curriculum
• Workbooks

 

Content :

TOPIC: The Departments in an Office/Organization and their functions

– General office organization.

• Functions of the Departments in an organization

 

There are generally two kinds of offices in an organization. These are General office and Departmental office.

1. GENERAL OFFICE: This office deals with all the activities in the day to day running of the organization. The Administrative Manager is the head of this office. His responsibility is to coordinate the various activities of other offices. He controls the office workers, employs and deploys them to the department where their services are needed.
2. DEPARTMENTAL OFFICE: Departmental offices are set up as supporting unit to assist the department in performing their day to day clerical activities. In each departmental office, there are departmental heads that controls the works of the subordinate.

EVALUATION

1. How many kinds of offices are there in an organization?
2. Explain the duties of each of these offices.

SUB-TOPIC

VARIOUS DEPARTMENTS AND THEIR DUTIES IN AN ORGANIZATION

The following are the departments and their functions:

1. ACCOUNT DEPARTMENT: This department keeps accounting records. All monetary matters are referred to it. It prepares and pays salaries to all employees. The head of this department is called the Accounting Manager.
2. PERSONNEL DEPARTMENT: This department is concerned with all matters about staff welfare, training, recruitment, evaluation, termination, promotion and retirement. It is usually headed by a person trained in Personnel Administration or Business Management called Personnel Manager.
3. PURCHASING DEPARTMENT: This department is in charge of buying of all materials and equipment needed in the organization such as stationery, office furniture, equipment and all other essential goods needed for effective operation of business. The head of the purchasing department is called Purchasing Officer.
4. SALES DEPARTMENT: This department is mainly responsible for selling the products of the organization. The head of Sales department is called the Sales Manager. This department has other sub-units or sections e.g. Advertising unit, Customer Service unit and after sales Services unit under it.
5. Advertising Unit: This unit is responsible for all sales promotion and advertisement in both local and national news media e.g. Radio, Television, newspaper etc. The head of this department is called the Advertising Manager.
6. Customer Service Unit: It is responsible for handling customer’s complaints concerning defective goods and merchandize. The unit brings customer closer to the organization. The head of the unit is called Customer’s Service Manager.
7. TRANSPORT DEPARTMENT: This is a department is charge of procuring of new vehicles, disposing of the junk vehicles and maintenance of existence vehicles in the organization’s vehicles. The head of the department is called the Transport Manager.
8. PLANNING DEPARTMENT: This department is concerned with planning the business activities of the organization. The head of the department is called Planning Manager.

Presentation

 

The topic is presented step by step

 

Step 1:

The class teacher revises the previous topics

 

Step 2.

He introduces the new topic

 

Step 3:

The class teacher allows the pupils to give their own examples and he corrects them when the needs arise

 

 

Conclusion

The class teacher wraps up or conclude the lesson by giving out short note to summarize the topic that he or she has just taught.

The class teacher also goes round to make sure that the notes are well copied or well written by the pupils.

He or she does the necessary corrections when and where  the needs arise.

EVALUATION

1. Mention four departments in the organization.
2. Who is the head of Personnel Department?

 

WEEKEND ASSIGNMENT

1. The office in charge of day to day running of the organization is(a) Personnel department (b) General Office (b) Departmental office
2. The department in charge of all monetary matters in the organization is
3. (a) Purchasing Department (b) Account Department (c) Transport Department
4. The head of Personnel Department is called a) Personnel Manager (b) Purchasing Officer (c) Chief Accountant
5. The Sales Department is divided into ———- and ———– units(a) Account and personnel (b) Advertising and Customer Service (c) Purchasing and Transport
6. The department that looks after the organization’s vehicles is (a) Transport (b) Personnel (c) Account

THEORY

1. Which of the offices is a supporting unit to the organization?
2. List five departments and their functions.