Junior Secondary  School Business Studies JSS 1

 

Introduction to Business studies.

FIRST TERM E – LEARNING NOTES

JSS 1

SUBJECT: BUSINESS STUDIES

CLASS: JSS 1 (BASIC 7)

 

 

Subject : 

Business Studies

Term :

FIRST TERM

Week:

Week 3

Class :

JSS 1

Topic :

Office Staff Clerical Staff,

Previous lesson : 

The pupils have previous knowledge of

Introduction to Business studies: (i)Meaning and Scope of Business Studies(ii)Elements of Integrated Business Studies e.g. Accounts, commerce. Office Practice etc (iii) importance of business studies (iv) components of business studies

Topic :

Office Staff Clerical Staff,

Behavioural objectives :

At the end of the lesson, the pupils should be able to

 

• say the meaning of clerical staff,
• list out the functions of clerical staff
• Write out the qualities ,of a clerical staff
• confidentiality of an office information

 

Instructional Materials :

• Wall charts
• Pictures
• Related Online Video
• Flash Cards

Methods of Teaching :

• Class Discussion
• Group Discussion
• Asking Questions
• Explanation
• Role Modelling
• Role Delegation

 

Reference Materials :

• Scheme of Work
• Online Information
• Textbooks
• Workbooks
• 9 Year Basic Education Curriculum
• Workbooks

 

Content :

• Meaning, functions and qualities
• Confidentiality of office information

MEANING OF A CLERICAL STAFF

A Clerical staff is someone who is employed either in a private business organization or government establishment to perform clerical duties with a corresponding payment of wages called salary. Examples are typists, account clerk, messengers etc.

QUALITIES OF A CLERICAL STAFF

Qualities of a Clerical Staff are divided into two: Personal Qualities and Job Qualities

Personal Qualities of a Clerical Staff

1. Sound educational qualification required of his/her position in the office.
2. A good appearance which means that he/she has to be neatly dressed at all times.
3. Interest in job and ability to finish his assignments on schedule
4. He/she must be physically fit.
5. Honesty and Integrity
6. Punctuality and Integrity
7. Ability to carry out instructions.
8. He/she must work in harmony with other office workers.
9. He/she must have good communication ability. He/she should be able communicate well in the language used in the establishment

JOB QUALITIES OF A CLERICAL STAFF

1. A clerical staff must always come to the office on time and stay till the close of work.
2. He/she must have self control; he should not leave the office before his boss.
3. A clerk must keep all confidential matters to himself.
4. He must be able to carry out his duties without being told.
5. He/she must keep office environment tidy and be able to take good care of all equipment and stationery under his/her care.
6. He/she must avoid letting personal or family problems to affect his or her attitude to work in the office.

EVALUATION:

1. Explain the meaning of a clerical staff.
2. State 3 personal qualities of a clerical staff.

Sub-Topic 2

DUTIES OF A CLERICAL STAFF

1. A clerk may be asked to work as a messenger who handles both outgoing and incoming mails.
2. A clerk may work as a telephone operator who receives calls.
3. He/she may be asked to collate document
4. A clerk may act as a Receptionist.
5. A clerk may act as a tea server.

CONFIDENTIALITY OF OFFICE INFORMATION

The office worker has the responsibility of ensuring that office information and document are secured. Confidential record should not be kept in such a way as to allow unauthorized staff or visitors to have access to them .Confidential record should be marked “CONFIDENTIAL” to show that it is not for everyone to see .It is advisable to place all confidential information in a folder so that it is not immediately seen/visible to the onlooker. All confidential document not in used should be carefully kept in appropriate places under lock and key.

 

 

Presentation

 

The topic is presented step by step

 

Step 1:

The class teacher revises the previous topics

 

Step 2.

He introduces the new topic

 

Step 3:

The class teacher allows the pupils to give their own examples and he corrects them when the needs arise

 

 

Conclusion

The class teacher wraps up or conclude the lesson by giving out short note to summarize the topic that he or she has just taught.

The class teacher also goes round to make sure that the notes are well copied or well written by the pupils.

He or she does the necessary corrections when and where  the needs arise.

 

EVALUATION

1. State four (4) job qualities of a clerical staff
2. Mention three (3) duties of a clerical staff

 

 

WEEKEND ASSIGNMENT

1. One of the personal qualities of a clerical staff is (a) late coming (b) neatness (c) serving tea
2. A clerical staff must be physically fit is a ——– quality. (a) duty (b) job (c) Personal
3. Ability to come to work early and stay till close of work is a ——– quality (a) Personal (b) Job (c) duty
4. The following are job qualities except (a) Ability to work without supervision (b) Ability to keep confidential matters to himself (c) ability to work in harmony with other staff.
5. One of the duties of a clerical staff is to (a) collate document (b) work in harmony with other staff (c) personal neatness

THEORY

1. Define the term a Clerical Staff
2. State 3 duties of a clerical staff

EVALUATION

State the various functions of an office.

What is the main function of an office?

 

WEEKEND ASSIGNMENT

1. There are ——- types of office . (a) 2 (b) 3 (c) 4
2. The Principal’s office is an example of ———–(a) Large office (b) small office (c) Bank
3. Twenty or more persons can operate in a ——- office. (a) new office (b) small office (c) large office
4. The process of safe-keeping records is regarded as ————-a) storing information (b) receiving information (c) giving information
5. A Large office is usually found in ——— organization with many clerical staff. (a) every (b) big (c) small

THEORY

1. Explain the term an office
2. State all the functions of an office