Third Term Examinations SS 1 Examination OFFICE PRACTICE

OFFICE PRACTICE

S S ONE

SECTION A THEORY

ANSWER FOUR UESTIONS ONLY

1]. Define the term departmentalization

B]. List out six departments

C]. Write two functions for each department listed above

[2]. What is office layout

B]. Differentiate between the types of office layouts

C]. Write two advantages and two disadvantages of the office layouts given above

[3]. Give five factors to be considered when purchasing and office machine

B]. Define business letter

C]. List and explain five parts of a business letter

[4]. List out five staff members in an office and give two duties for each

B]. Define the term ‘mail’

C]. List out the procedures for receiving mail

[5] Define office procedures.

B]. Define ‘MEAN OF PAYMENT’

[C]. What is the importance of office procedures?