Catering and Craft Practice SS 1 First Term Lesson Notes Week 2

Subject: Catering and Craft Practice
Class: SS 1
Term: First Term
Week: 2
Age (years): 15-16

Topic: Hospitality Industry in Catering

Sub-topic: Definition of Hospitality Industry; Relationship Between Hospitality Industry and Catering Trade; Classification of Hospitality
Duration: 1 hour

Behavioural Objectives

By the end of the lesson, students should be able to:

1. Define the hospitality industry and its key components.
2. Explain the relationship between the hospitality industry and the catering trade.
3. Classify different segments within the hospitality industry.
4. Recognize the importance of the hospitality industry in catering.

Keywords

Hospitality, Catering, Food Service, Accommodation, Tourism.

Set Induction

Begin the lesson by discussing students’ experiences in restaurants, hotels, or events. Ask them to share what they enjoyed about these experiences to highlight the role of hospitality in their enjoyment.

Entry Behaviour

Students should have a basic understanding of catering and its relevance to events and social gatherings.

Learning Resources and Materials

• Whiteboard and markers
• Projector for presentations
• Handouts with definitions and classifications
• Videos showcasing different hospitality sectors

Building Background / Connection to Prior Knowledge

Connect the lesson to students’ previous knowledge about catering and food service, emphasizing how these relate to the broader hospitality industry.

Embedded Core Skills

• Critical thinking: Analyze the relationship between hospitality and catering.
• Communication: Share insights about experiences in the hospitality sector.
• Teamwork: Discuss and categorize different hospitality services.

Learning Materials

• Lagos State Scheme of Work
• Textbooks on Hospitality and Catering
• Online resources (videos/articles on the hospitality industry)

Reference Books

• “Introduction to Hospitality” by M. J. Boella
• Lagos State Scheme of Work for Catering and Craft Practice

Instructional Materials

• Visual aids (charts, images of different hospitality sectors)
• Sample menus from various hospitality settings (if available)

Content:

1. Definition of the Hospitality Industry:
   The hospitality industry encompasses businesses that provide services to guests and customers, including food, accommodation, and entertainment. It aims to enhance the customer experience through quality service and comfort.
2. Relationship Between Hospitality Industry and Catering Trade:
   • Catering is a vital segment of the hospitality industry, focusing on food service for events and establishments.
   • The success of the hospitality industry heavily relies on effective catering services, which provide meals and beverages for various occasions.
   • Catering enhances the overall hospitality experience by ensuring guests have satisfying dining experiences.
3. Classification of Hospitality:
   The hospitality industry can be classified into several segments, including:
   • Accommodation: Hotels, motels, and resorts providing lodging.
   • Food and Beverage: Restaurants, cafes, catering services, and bars.
   • Travel and Tourism: Services related to transportation, travel agencies, and tour operators.
   • Recreation and Entertainment: Venues such as amusement parks, theaters, and sports facilities.

Evaluation:

Fill-in-the-Blank Questions:

1. The hospitality industry includes businesses that provide _____ to guests. (a) products, (b) services, (c) repairs, (d) sales.
2. Catering is an important part of the _____ industry. (a) manufacturing, (b) hospitality, (c) finance, (d) technology.
3. The main goal of the hospitality industry is to enhance the customer _____ experience. (a) buying, (b) shopping, (c) service, (d) dining.
4. Accommodation services include _____ and resorts. (a) parks, (b) hotels, (c) shops, (d) banks.
5. The food and beverage segment covers _____ and catering services. (a) transportation, (b) retail, (c) restaurants, (d) online sales.
6. Travel and tourism services are related to _____ agencies and tour operators. (a) real estate, (b) travel, (c) technology, (d) banking.
7. Recreation includes venues like _____ and sports facilities. (a) offices, (b) schools, (c) parks, (d) theaters.
8. The hospitality industry aims to provide comfort and _____ to customers. (a) dissatisfaction, (b) service, (c) complaints, (d) boredom.
9. Catering enhances the overall _____ experience for guests. (a) hospitality, (b) learning, (c) shopping, (d) travel.
10. Effective catering services contribute to the success of the _____ industry. (a) hospitality, (b) manufacturing, (c) automotive, (d) agricultural.
11. Hospitality services can be classified into _____ main segments. (a) five, (b) three, (c) four, (d) six.
12. An example of an accommodation service is a _____ hotel. (a) public, (b) private, (c) guest, (d) mobile.
13. Food and beverage services are crucial for _____ events. (a) public, (b) community, (c) personal, (d) all types.
14. The relationship between hospitality and catering is essential for _____ service. (a) customer, (b) product, (c) online, (d) digital.
15. The classification of hospitality helps in understanding the _____ industry. (a) economic, (b) entertainment, (c) service, (d) agricultural.

Class Activity Discussion:

FAQs with Answers:

1. What is the hospitality industry?
   The hospitality industry provides services to guests, including food, accommodation, and entertainment.
2. How does catering fit into the hospitality industry?
   Catering focuses on food service, making it a crucial part of the hospitality experience.
3. What are the main segments of the hospitality industry?
   The main segments are accommodation, food and beverage, travel and tourism, and recreation.
4. Why is customer experience important in hospitality?
   Customer experience determines satisfaction and loyalty, impacting business success.
5. What types of accommodation are included in hospitality?
   Hotels, motels, and resorts are common types of accommodation services.
6. What roles do travel agencies play in hospitality?
   Travel agencies facilitate travel arrangements, enhancing the guest experience.
7. What is the significance of food and beverage services?
   Food and beverage services are essential for satisfying guest needs during events and stays.
8. Can hospitality include outdoor events?
   Yes, hospitality encompasses all types of events, including outdoor catering and gatherings.
9. How do recreation facilities contribute to hospitality?
   Recreation facilities offer entertainment and leisure activities that enhance guest experiences.
10. What skills are essential in the hospitality industry?
    Key skills include communication, customer service, and teamwork.
11. Are there job opportunities in all hospitality segments?
    Yes, there are diverse job opportunities in accommodation, food services, travel, and recreation.
12. What is the role of a hotel manager?
    A hotel manager oversees operations, ensuring guest satisfaction and effective service.
13. How can I improve my chances of working in hospitality?
    Gaining experience through internships, training programs, and networking can help.
14. Is catering only for large events?
    No, catering services can cater to both large and small events.
15. What challenges might one face in the hospitality industry?
    Challenges include managing customer expectations, dealing with competition, and maintaining quality service.

Presentation:

Step 1: Teacher revises the previous lesson on catering origins and careers.
Step 2: Teacher introduces the new topic on the hospitality industry in catering.
Step 3: Students share their experiences related to hospitality, while the teacher guides and corrects misconceptions.

Activities:

Teacher’s Activities:

• Present information on the hospitality industry and its classifications.
• Facilitate discussions and address questions.

Learner’s Activities:

• Participate in discussions.
• Complete fill-in-the-blank questions.

Assessment:

Evaluation Questions:

1. Define the hospitality industry.
2. List the main segments of the hospitality industry.
3. Explain the relationship between hospitality and catering.
4. Name one classification within the hospitality industry.
5. Discuss the importance of customer service in hospitality.
6. What types of services are included in the food and beverage segment?
7. Describe an example of a travel and tourism service.
8. How do recreation facilities contribute to the hospitality industry?
9. Identify a career opportunity in hospitality.
10. Why is effective catering important for the hospitality industry?

Conclusion:

The teacher goes around to mark students’ responses and conducts necessary evaluations, ensuring a solid understanding of the hospitality industry and its relationship with catering.

Additional Content:

• Catering and Craft Practice Scheme of Work for Senior Secondary Schools 1
• The Art of Catering: From History to Careers Catering and Craft Practice SS 1 First Term Lesson Notes Week 1