Business Studies First Term Examination Questions JSS 3 First Term Lesson Notes

Week 12: Examination of the Topics Covered in the First Term

Exam Instructions for Teachers and Students

For Teachers:

1. Prepare the Exam Environment:
   • Ensure the examination room is quiet and free from distractions.
   • Arrange seating to prevent students from looking at each other’s papers.
2. Provide Clear Instructions:
   • Explain the structure of the exam and the time allowed for each part.
   • Remind students to write clearly and legibly.
3. Monitor the Exam:
   • Actively supervise the exam room to discourage cheating.
   • Address any student questions about the exam content, but do not give away answers.
4. Collect All Materials:
   • Gather all exam papers and materials at the end of the exam.
   • Ensure that students do not leave with any exam materials.
5. Maintain Integrity:
   • Remind students that any form of cheating or malpractice will lead to serious consequences.

For Students:

1. Arrive on Time:
   • Be punctual to avoid distractions and have enough time to settle in.
2. Bring Necessary Materials:
   • Bring pens, pencils, erasers, and any other allowed materials.
   • Do not bring notes, textbooks, or unauthorized materials.
3. Follow Instructions:
   • Read all instructions carefully before starting the exam.
   • Write your answers clearly and in the spaces provided.
4. Avoid Cheating:
   • Do not look at your neighbor’s paper or share answers.
   • Do not use your phone or any other electronic devices during the exam.
5. Stay Calm:
   • If you don’t know an answer, move on and come back to it later.
   • Focus on your own work and do your best.

Part A: Objective Questions

(Choose the correct option: a, b, c, or d)

1. A bill is a document that shows how much money you need to pay for ____.
   a) services
   b) an order
   c) stock
   d) cash
2. An invoice is used to _____.
   a) collect payments
   b) pay employees
   c) buy goods
   d) send messages
3. A receipt proves that ____ has been made.
   a) a bill
   b) payment
   c) an invoice
   d) a sale
4. Store records help businesses track _____.
   a) profits
   b) staff
   c) products
   d) customers
5. Electronic payment is made through ____.
   a) cash
   b) checks
   c) digital methods
   d) bartering
6. A photocopier is used to _____.
   a) send emails
   b) make copies
   c) print money
   d) manage files
7. Advertising is important for _____.
   a) increasing awareness
   b) hiring staff
   c) keeping records
   d) setting prices
8. Verbal communication involves _____.
   a) writing
   b) speaking
   c) body language
   d) typing
9. SWOT analysis helps identify a business’s _____.
   a) products
   b) sales
   c) strengths and weaknesses
   d) customers
10. The role of transportation in business is to _____.
    a) manage employees
    b) deliver goods
    c) keep records
    d) advertise products
11. A business plan is important because it _____.
    a) lists employees
    b) guides business operations
    c) sells products
    d) tracks sales
12. Print advertising can be found in ____.
    a) newspapers
    b) email
    c) social media
    d) text messages
13. A cheque is a method of ____.
    a) borrowing money
    b) making payments
    c) tracking expenses
    d) selling goods
14. Good communication helps improve ____ in a business.
    a) profits
    b) customer service
    c) advertising
    d) stock levels
15. Non-verbal communication can include ____.
    a) speaking
    b) texting
    c) facial expressions
    d) emailing
16. Digital advertising includes ads on ____.
    a) billboards
    b) websites
    c) flyers
    d) newspapers
17. The purpose of store records is to keep track of ____.
    a) cash flow
    b) customer feedback
    c) inventory
    d) employee schedules
18. The SWOT analysis considers ____ as a threat.
    a) new competitors
    b) loyal customers
    c) strong management
    d) quality products
19. The function of a printer in an office is to ____.
    a) make copies
    b) print documents
    c) store files
    d) send emails
20. A store manager is responsible for _____.
    a) making advertisements
    b) managing daily operations
    c) hiring employees
    d) all of the above
21. The main advantage of electronic payments is their ____.
    a) speed
    b) cost
    c) formality
    d) variety
22. A receipt can be used as proof of ____.
    a) payment
    b) delivery
    c) order
    d) invoice
23. Communication is essential in business to ensure ____.
    a) sales increase
    b) employees understand tasks
    c) products are sold
    d) records are kept
24. Print media is considered traditional because it has been used for _____.
    a) many years
    b) online marketing
    c) advertising alone
    d) social networking
25. A business plan outlines the _____.
    a) history of a company
    b) strategy for success
    c) number of employees
    d) types of products sold
26. Advertising helps in creating ____ for the business.
    a) sales reports
    b) market strategies
    c) brand awareness
    d) business plans
27. The primary role of transportation in business is to ____.
    a) manage human resources
    b) move products
    c) handle finances
    d) track inventory
28. A disadvantage of digital advertising can be ____.
    a) easy tracking
    b) wide reach
    c) information overload
    d) targeted marketing
29. Store records can help identify ____ in sales.
    a) profits
    b) trends
    c) problems
    d) expenses
30. Non-verbal communication includes all except ____.
    a) gestures
    b) tone of voice
    c) writing
    d) body language

Part B: Theory Questions

(Answer the following questions briefly)

1. What is a bill?
2. Describe the purpose of an invoice.
3. Why is a receipt important?
4. What information should be included in store records?
5. What is electronic payment?
6. How does a photocopier help in an office?
7. What are the main goals of advertising?
8. Explain the difference between verbal and non-verbal communication.
9. What does SWOT analysis stand for?
10. Why is transportation important for a business?
11. Name two types of advertising.
12. What role do store records play in managing a business?
13. Describe how electronic payments are made.
14. How does effective communication benefit a business?
15. What factors are considered in a SWOT analysis?
16. What are the advantages of using a business plan?
17. Explain the importance of keeping a receipt.
18. Describe two ways to improve communication in a business.
19. What are the benefits of print advertising?
20. How can transportation affect customer satisfaction?

Part C: True or False Questions

(Indicate whether the statement is True or False)

1. A receipt shows proof of payment.
2. Electronic payments are made only in cash.
3. A photocopier can send emails.
4. SWOT analysis looks at strengths and weaknesses.
5. Store records help keep track of products.
6. Non-verbal communication includes facial expressions.
7. Digital advertising is done through social media.
8. A business plan is unnecessary for small businesses.
9. Transportation is important for delivering products.
10. An invoice is a type of receipt.
11. Print advertising is less effective than digital advertising.
12. A business’s strengths can help it grow.
13. Cash payments are always preferred in business.
14. All advertisements are designed to sell products.
15. Communication is not important in a business setting.
16. Cheques are a type of electronic payment.
17. Store managers have no role in advertising.
18. Verbal communication can happen in meetings.
19. A good business plan can attract investors.
20. Transportation costs do not affect product pricing.

Part D: Fill in the Gaps

(No options provided)

1. A _____ shows how much money you owe.
2. An _____ is used to request payment.
3. A _____ confirms that payment has been made.
4. Store records help track _____ in a business.
5. _____ payment allows money to be transferred online.
6. A _____ makes copies of documents.
7. _____ helps businesses promote their products.
8. Verbal communication is done through _____.
9. SWOT stands for _____, Weaknesses, Opportunities, and Threats.
10. Transportation is necessary for _____ goods to customers.
11. A _____ is an important document in business transactions.
12. Good _____ is essential for teamwork in an organization.
13. An advertisement can be in the form of _____ or digital.
14. The _____ is the person responsible for managing a store.
15. _____ analysis is used to plan business strategies.
16. _____ involves communicating without words.
17. Customers receive a _____ after making a payment.
18. A business can fail without a proper _____.
19. _____ records help in understanding sales patterns.
20. Effective _____ can improve customer relationships.

This structured format includes clear instructions and a comprehensive set of questions, aiding students in their exam preparation while promoting academic integrity.