JSS 3 BUS STUDIES 1ST TERM

Examination malpractices may lead to a repeat of the subject or suspensions don’t be involved. You’re expected to answer all the objective questions

SUBJECT: BUSINESS STUDIES           

CLASS: JSS THREE

TIME: 2HRS

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OBJECTIVES

1. Which of the following is not an importance of transportation? Transportation___ expands the scope of the market for manufactured goods. B. facilitates the distribution of goods C. increases the spoilage of goods D. encourages tourism.
2.             is the fastest means of transport. A. Air B. Water C. Road D. Rail
3.             is the most suitable means of transport for carrying bulky good.  Water B. Air C. Road D. Rail
4.             transport system is the most suitable for carrying perishable. A. Road   Air  C. Rail  D. Pipeline
5. Which of the following is not a source of receiving information in an office? Drums   b. Internet   c. Letters   d. Telephones.
6. Metal gong is an example of ____ a. indirect modern   c. traditional   d. written.
7. Which of the following is NOT a GSM service provider in Nigeria? Airtel    b. Nokia    c. Globacom   d. MTN
8. Who among the following should be the one to identify the business goals? The___ (a) receptionist   (b)  secretary  (c)  manager   (d)  entrepreneur
9. The following explain the acronym SWOT analysis except (a) objectives   (b) threat   (c) strengths  (d) weakness
10. Insufficient capital and poor customer services can be regarded as ___ to a business. (a) threats (b) weaknesses (c) opportunity   (d) strengths.  [the_ad id=”40090″]
11. The business plan should describe the business objectives and the ___ of achieving it.(a) layout (b) components (c) strategies     (d) plan.
12. Which one of the following is not a characteristic of a business plan?(a)Achievable (b)Measurable (c)   Cheap and easy   (d)In written form.
13. Which is the first procedure in drawing the business plan? (a)Action plan (b) Market research (c)Background preamble (d)Production
14. A way of making sure that consumers derive maximum satisfaction from the goods and services they buy is called ___ (a) Consumer exploitation(b) Consumer manipulation (c) Consumer protection  (d)  consumer legislation
15. The following are the needs for protecting the consumers except (a) to avoid arbitrary behavior (b) to ensure constant supply of essential product (c) to allow unscrupulous activities of the manufacturers (d)to prevent false advertisement claims.
16. The agency that eradicates the use and trafficking of hard drug is called___ (a) NAFDAC (b) SON  (c) Ministry of Environment(d) NDLEA
17. Resolving complaints brings the following benefits EXCEPT ___ engendering a happier customer b. improving customer loyalty c. increasing customers’ complaint    d. creating opportunity to examine a product.
18. Which of the following agencies protects consumers? EFCC b. INEC                   c. NAFDAC   d. NECO
19. The act of putting right the wrong that has been done is called__ redress b. complaint c. restricting     d. accommodation.
20. All of the following are reasons for banning chemicals EXCEPT ___ when they affect red blood cell b. when they affect hormones c. when they improve human health  d. when they affect neurological cells.

     THEORY

INSTRUCTION: Answer Four (4) questions

1. What is advertising? List five roles of advertising
2. State five means of advertising
3. What is transportation? Give the main means of transportation
4. State five importance of transportation
5. List and explain three importance of
6. How does communication serve as an aid to trade? Give five examples.
7. What is a business goal?   Give the acronym of SWOT.
8. What is SWOT analysis?
9. Define consumer protection.
10. Mention four laws enacted to protect consumers.
11. What is consumer redress?
12. State three steps to follow in seeking consumer redress
13. State two reasons for banning chemicals not suitable for use.
14. List the procedures for banning and restricting chemicals not suitable for use.

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